We are here for you!
Thank you for your continued loyalty and trust in Trotec Laser during these uncertain times. Our commitment and responsibility towards you has never been stronger as we face the COVID-19 pandemic across the world together.
We are continuously monitoring the ever changing circumstances surrounding the coronavirus and we are going above and beyond to keep you, our clients, employees, showrooms, production facilicites and offices safe.
We would like to inform you of what actions we are taking to continue our support to our clients, whilst ensuring the safety of everyone.
Following the recommendations of the World Health Organisation and the instructions from individual Governments, we have closed selected locations and showrooms, and in these countries, our teams are now working from home to continue to deliver you normal, robust support.
We have of course, implemented stringent hygiene and safety protocols in all our offices, showrooms and production sites across the world, ensuring both that our staff are safe and that we can continue to operate and support you throughout this turbulent time.
Even though we are all experiencing unique challenges, we as Trotec will do everything we can to support you in driving your business forward to enable you to come through this exceptional period and help you to be prepared for a possible economic upswing.
Our Laserable Consumables departments are fully operational, allowing us to provide you with your consumable products as normal, either via our Consumables webshop, or via the phone or email locally in each country and are still available to give you exactly the same support as you are used to.
Our normal Consumable services are still fully available, including Cut-to-Size etc.
We are working with our delivery partners to ensure a swift and responsive delivery service for you as normal.
All consumables staff work within our very strict guidelines on hygiene protocol.